So, you’ve crafted the perfect voicemail script and added ‘leave voicemail’ to your sequences but still have questions? You’ve come to the right place.
It’s my opinion that the sales voicemail is one of the most under-utilised actions a rep in the sales toolkit.
But, I can understand why. The voicemail just doesn’t get responded to very often, so sales reps don’t do it.
Yet, statistics show that the more voicemails a sales rep leaves, the higher the chance that they will get a callback – even if it is a ‘no’
As sales professionals we need to learn to love leaving voicemails again, it will be worth it.
If you’ve read my previous post you should now have an understanding about how to structure a voicemail and what sort of things you should say.
But, there are still some common questions sales reps have about leaving voicemails. Let’s answer some of those now.
What do you press after leaving a voicemail?
After you leave your voicemail, you will hear a prompt. This prompt is giving you the option to either leave the message as is or review it.
If you are happy with your message, do nothing and the message will be sent. If you would like to listen to your message or make changes, you can press the corresponding number on your keypad to confirm or simply hangup. Sometime it is good to listen back to your voicemail to ensure that you sound clear to your clients. You need to ensure you leave a professional voicemail. If the client struggles to hear you, they won’t spend too much time trying to call you back.
Do you just hang up at the end of a voicemail?
Yes, you should just hang up at the end of your voicemail. Once you are finished recording your message, simply press the corresponding number on your keypad to confirm or simply hangup.
How long is too long for a voicemail?
A general rule of thumb is to keep your voicemail under 30 seconds. This may seem short, but it’s actually the perfect amount of time. You want to make sure you deliver your message without rambling, but also don’t want to leave too little information.
How long should my voicemail greeting be?
When thinking about voicemails, it’s important to also consider your voicemail greeting. Your voicemail greeting should be short, sweet, and to the point. You don’t want to leave too much information, as you don’t want the client to have to listen to a long voicemail. A good rule of thumb is to keep your greeting under 10 seconds.
What is a typical voicemail message?
A typical voicemail message should include your name, company, and a brief message about why you are calling. You want to make sure you leave your contact information so the client can easily get back to you.
Should you call again after leaving a voicemail?
It is generally a good idea to follow up with a call after you leave a voicemail. This shows that you are truly interested in speaking with the client and gives them another chance to reach you. If you don’t hear back after a few attempts (3 is good), it is probably best to move on.
How do you say I left you a voicemail in an email?
If you are emailing a client after leaving them a voicemail, there is no need to mention that you left a voicemail. If they listen to their voicemails, they will know. Just include your name, company, and a brief message about why you are emailing in the email. You can start the email with something like ‘I just tried giving you a bell’ to connect the fact that you have been calling them.
Can I delete a voicemail I left for someone?
Yes, generally you can delete a voicemail. This would depend on the service that is providing the voicemail service and would usually involve making the selection to delete after you have left the message. Just ensure you don’t hang up before deciding to delete!
Are voicemails effective in sales?
Leaving a voicemail can be an effective sales tactic when used correctly. You want to make sure you leave a brief, clear, and concise message. Include your name and company, and state the purpose of your call. Be sure to leave your contact information so the client can easily get back to you. Study show that leaving three voicemails improve the chance of them calling you back by up to 33%!
Is it rude not to leave a voicemail?
It is not rude not to leave a voicemail, but it may be seen as unprofessional. If you are trying to reach a client and they do not answer, it is generally a good idea to leave a voicemail. This shows that you are truly interested in speaking with the client.
Can you unsend a voicemail?
There is no unsend button for voicemails, so once you leave a message, it is there for the recipient to hear. You may be able to delete the voicemail before it is sent, but that will depend on the service you are leaving the message on.
What should you not do when you leave a voicemail?
When leaving a voicemail, you want to make sure you avoid rambling. Keep your message short, sweet, and to the point. You also want to make sure you don’t leave too little information. Include your name and company, and state the purpose of your call. Be sure to leave your contact information so the client can easily get back to you.
Why is it important to leave voicemails?
Leaving voicemails can be an effective sales tactic when used correctly.
It is quite common that people avoid leaving voicemails because they are afraid of how they sound. When people know they are being recorded, they often get nervous and start stuttering and rambling because they are unsure of what they want to say. To avoid this, practice recording and listening back to yourself. This will help you get used to hearing your voice and the way you sound.
That’s all for now. I look forward to hearing your voicemail one day!